About Us
the leading hand tools company
CEO Greeting
Thank you for visiting the Homepage of the KTOOL Cooperative.
Company Introduction
We will start now !
As a korean Nine company owned and operated business we pride ourselves on our company culture and work environment. Our core Mission, Vision & Values are at the heart of what we do every day. The ktool cooperative Team live and breathe these values to outwardly support our internal teams, customers and consumers through our friendly and ‘ready to service’ culture.
MISSION
Our mission is to develop, advance and protect cooperative enterprise.
VISION STATEMENT
KTOOL Cooperative is works to build a better world and a more inclusive economy that empowers people to contribute to shared prosperity and well-being for themselves and future generations. By leveraging the shared resources of the cooperative movement, we seek to engage, partner with and empower people from all walks of life—particularly those left behind by a shifting economy and facing the greatest economic and societal barriers. We achieve this vision through collaborative partnerships in development, advocacy, public awareness and thought leadership.
Co-operative leader's determination
Based on differentiated ideas, designs and creativity,
In addition to internal organization’s technology and experience,
By preparing for the fusion of technologies and ideas of external cooperative company,
Create products and services from the customer’s perspective,
We want to create new values and culture for our customers.
Our new business started in 2014, but each member has 30 years of business experience. We now have a wide range of trading and retail customers in the industrial tools and hardware market. We have been dedicated to these markets and our goal is to continue to focus on these markets and develop our own brand strategy. We believe in brands and strive to develop them with a focus on core product, category management and support marketing plans.
We know the tool business inside out.
We are one of the market leaders in the Trade and Retail sector across the tool, Industrial and Hardware markets. We are committed and focused on our core business areas - and have built a team with vast experience in these areas to service all of these markets. We are dedicated to providing excellence in service and support through Sales & Customer Service, Warehouse and Logistics and Marketing.
What We offer
We offer the total service experience! 4 strategically located warehouses throughout korea and distribution in with our full product range Customer service and support. Full time dedicated field staff, which is continually in touch with our major customers. A national call centre, which receives orders and satisfies customer requirements immediately. We dispatch orders timely and accurately with a high level order fill To help maximize the sales potential of every one of our customers, we! Provide full colour promotional catalogues at the most opportune times of the year (Fathers Day, XMAS) Provide full colour product category brochures to better inform end users of all the features and benefits. Provide appropriate in store point of sale material, which compliments the exclusive retail catalogue program. Provide newsletters and training videos to assist customers in using our products.